Toll-Free Number Information

A toll-free number has the prefix 800, 855, 866, 877 and 888 as the first three numbers of a phone number.

If you need a toll-free number, you can get one for your videophone.

There are several steps to get a toll-free number:

• You need to find a toll-free provider. A provider is a company that gives you a toll-free number for you to use.
• There are many providers who can get you a toll free number. The following link gives you a list of toll-free number providers. (link to toll-free number providers)
• After you reach that page, click on another link which says “Limit my search to SOMOS Certified Providers” for a listing of toll-free number providers.
• Toll-free numbers are not free. The cost can vary, depending on the provider you choose.
• You will need to give your ZP videophone number (LN-local number) to the toll-free service provider. Any calls placed to your toll-free number will be forwarded to the ZP videophone number you provide.
• You will need to contact ZP Customer Care to ensure ZP links your toll-free number to your ZP videophone number. Failure to do so could result in your inability to receive point-to-point calls placed to your videophone by individuals using your toll free number.

After the numbers are linked, then the people who call you can use the toll-free number to contact you on your videophone.

If you have a 800 number that links to a local number with a VRS provider and want to transfer it to ZP, you can also contact Customer Experience.

For more information on toll-free numbers from the FCC, you can click this link: FCC Toll-Free Information for VRS